Lend Lease: stakeholder engagement and socio-economic impact measurement

NEF Consulting worked with Lend Lease, the property and infrastructure solutions providers, to develop a framework tool to assist with their socio-economic engagement and measurement throughout the development process. The framework identifies key issues of interest to stakeholders across the life span of a development from feasibility through planning, construction and asset management.

Under each theme, and at each point in the development process, the framework details the key stakeholders, the appropriate form of engagement, the desirable outcome and indicators for evidencing achievement of that outcome.

Lend Lease used the framework as the basis for their community engagement strategy which played a part in their achievement of BITC’s CommunityMark standard for their approach to community investment.