Measuring & Improving Wellbeing

“[I would recommend the course] especially people starting off on their journey/plans. Great introduction.” Tricia O’Neill, Skanska, November 2015

Wellbeing is about how we feel, function and assess the overall value of our lives. The great number of factors that determine wellbeing, from infrastructure to relationships, can feel overwhelming. They can have a significant impact on how a team, service or project functions. 

For over a decade the New Economics Foundation has been at the leading edge of research, policy and practice for improving wellbeing.  Now, in this one-day workshop, NEF Consulting draws on this research, including NEF’s Five Ways to Wellbeing, to introduce simple, fun and participatory approaches for improving wellbeing in teams and services. The day is packed with case studies, bringing together key insights in a hands-on structured way.

During the day, we explore strategies to plan for delivery of wellbeing through intervention. The focus is on monitoring and measuring success in such a way that people flourish and succeed, rather than on easy-to-count outputs or economic metrics.

  • Those running employability services may be able to count the number of jobs secured but this only gives a partial view on the value being created. They can’t tell if a job helped increase an individual’s hope and ambition in life, their feeling of competency, or if it fits with their childcare or other social priorities.
  • Those working with children or vulnerable people want more than just the numbers attending sessions – they want to know to what extent they are making a lasting difference to lives.  This difference can be complex, subtle and difficult to quantify.

These are just two examples where wellbeing evidence can be used as a compelling and practical framework.

The day is packed with case-studies, bringing together key insights in a hands-on structured way, exploring the theory, practice and measurement of wellbeing.

Topics covered in Measuring & Improving Wellbeing include:

  • Background
    • The big picture: why use wellbeing as a progress measure?
    • Understanding wellbeing: what is wellbeing? Five approaches and the Dynamic Model.
  • Design
    • Five Ways to wellbeing – case-studies and design processes
    • Developing a Theory of Change for wellbeing
  • Measurement
    • Identifying wellbeing:
      • The National Accounts of Wellbeing – breaking wellbeing down to its component parts.
      • Qualitative wellbeing research.
    • Wellbeing indicators: ONS, SWEMBS, life satisfaction, social trust questions and designing your own indicators.
    • Gathering, analysing and communicating findings.

What you will learn

You will develop the essential skills for identifying unique elements of personal and social wellbeing, and approaches for building wellbeing. By the end of the course you will:

  • Have an understanding of the evidence for wellbeing: including frameworks and models for analysis.
  • Feel familiar with tools and techniques for improving wellbeing.
  • Be able to design a process for improving wellbeing within your project, service or team.
  • Feel confident in using standardised indicators of wellbeing which can be applied at a project, team, community or national level.
  • Be able to develop your own tailored wellbeing measurement plan.

Who should attend

This course is for anyone who wants to bring more professionalism into how they measure and improve wellbeing in their projects, teams or services.  Broadly applicable, it will be of particular interest to those with social value measurement, human resource, commissioning and service design responsibilities.

Who will be running the workshop?


Samrawit Mariam, Senior Consultant, NEF Consulting

Samra Mariam arrived at NEF Consulting following several years working in the City as an economic consultant for a multinational firm where she specialised in quantitative and qualitative economic analysis of competition cases. She has consulted across a wide range of sectors and industries including healthcare, energy and transport.



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Standard price                                £295  

Registered charity price               £245  

*All courses are subject to U.K. VAT

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