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Measuring soft and hard outcomes

On 17 November, Olivier Vardakoulias presented a lunch time masterclass at Third Sector magazine’s  conference, High Impact.  The event offered practical examples and insights to help charities and other organisations in the third sector to measure and communicate positive change (impacts and outcomes).

Speaking alongside Ed Holloway, Programme Director for Strategic and Impact at the MS Society,  Olivier focused on approaches to, and the challenges of, measuring soft and hard outcomes, identifying what good practice looks like, using an international case study example.

NEF Consulting sponsored the event. More information can be found here: